Patients + Caregivers

Get in-home medical care.

Patients living with multiple chronic conditions may qualify for Landmark through their health plan. Landmark’s providers: doctors, nurse practitioners, and physician assistants bring medical care to you. Learn how to get started and what services are available.

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We care for you where you are - whenever you need us. Image

We care for you where you are - whenever you need us.

Landmark providers bring medical care to you in person, over the phone or through video. Landmark is available 24/7, including weekends, holidays and when your regular doctor’s office is closed. Landmark provides routine and urgent visits.

New to Landmark? Here’s what you can expect.

New to Landmark? Here’s what you can expect.
  1. You’ll receive a letter from your health plan introducing Landmark Health.
  2. Landmark will call you to discuss the program and schedule an in-home medical visit with a Landmark provider.
  3. During your first house call, we’ll ask about your health goals and discuss Landmark’s services. We’ll go over the forms that allow Landmark to treat you, similar to those you sign in your doctor’s office. We’ll then review your medical history, do a physical exam and schedule a future visit.
  4. Once you are a Landmark patient, you can reach a Landmark provider any time of the day or night, including weekends and holidays. Keep in mind that notes from your Landmark visits are sent to your primary care doctor.

What our patients are saying.

Patient videos.

"She heard me, she listened to me, and she asked me, 'Is there something you're concerned about?' Landmark is my healthcare advocate."

Julie Landmark Patient

"It's amazing because the treatment is done here at home. The comfort of having Landmark is amazing."

Marijo Landmark Patient

"It's amazing that Landmark provides all of that care."

Anne Landmark Patient

Testimonials and Reviews.

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Landmark Patient

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Landmark Caregiver
North Carolina

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Dr. Armstrong
Riverbend Medical

Patient Review
April Wall
Sep 08, 2023

My first visit with my NP Grace turned into a telehealth visit. She called to let me know she was on her way and I had to tell her I was waiting for my best friend because I was having chest pains and needed to go to ER. She was kind of shocked stay on the phone with me til friend got to me. She asked to take my vitals and other things. It's almost been a year and Grace and I are still going strong. Thank you Landmark!

Patient Review
Mary Nichols
Sep 07, 2023

All went well . I felt concern from boths of the docs . Thank you

Patient Review
Robert McDonnell
Sep 07, 2023

Britney is my nurse. She is very delightful and thoughtful. Very efficient. I totally enjoy her visits.

Caregiver videos.

If you care for someone who is frail or elderly, you may need to help them up after a fall. How do you do so in way that is safe for you and your loved one? In this video, Jeanne, a nurse and Landmark Health leader, offers some tips to help!

In this caregiver tutorial video, Jeanne - nurse and Landmark VP of Health Services - shows you how your loved one can use everyday items, like soup cans, to build upper body strength. She also has low-impact, lower body strength building recommendations. When done consistently, these exercises and help your loved one be more mobile and independent.

In this video, caregivers can learn how to make the homes of seniors safer, reducing fall risks coming in and out of the home. Landmark's VP of Health Services, Jeanne, takes you through some simple tricks to support your loved ones.

In this video, caregivers can learn how to help seniors move about the home more easily through the use of walkers with skis and trays. Landmark's VP of Health Services, Jeanne shares a few simple tips to support the older adults in your life.

Supplement in-person visits with telemedicine.

Supplement in-person visits with telemedicine.

Patients can connect with their Landmark care team through Landmark's patient app for Android or iPhone.

Your Landmark care team.

Meet some members of our specialty care teams who work to keep you well. Local teams may vary.

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Physicians or advanced practice providers who bring high-quality care to complex patients, where they reside. These providers identify problems early and work with the Primary Care Physician to make changes that can prevent patients from getting sicker.

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Physicians or advanced practice providers who treat patients urgently in place. They are available without appointments when an assessment or care is needed quickly and they act like hospitalists at home.

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Behavioral Health Specialists

Visit patients in the home to assess the need for ongoing treatment, medication and social support.

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Review medicines and ensure the best medication selection. Answer patients' medication questions and educate them on how best to take their medications.

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Nurse Care Managers

Work with patients over the phone and in collaboration with the Landmark provider. Act as an advocate for patients' health and life goals.

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Social Workers

Work with patients in their home and help connect them to community resources that may help improve their health and well-being.

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Counsel patients on how food can impact overall health, including diet recommendations. Small, low-cost changes can lead to big health improvements.

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Work with patients in the home and over the phone to gather information that helps Landmark providers better care for patients.

Services available to you.

We’ll help keep you well at home and treat you in place when needed. Whether you are worried about a suspicious spider bite, are feeling blue, or concerned about coming down with the flu.

Our visits are scheduled around your health needs and schedule. Everything from checking your vitals, and reviewing your medications, to having in-depth discussions about your needs and concerns.

Sometimes you aren’t feeling well when your doctor’s office is closed or your primary care provider doesn’t have any appointments available. You’re not sure if you should wait, go to an urgent care, or even go to the hospital. Landmark patients can call their care team any time of the day or night to help make these decisions and receive care if needed.

Living with multiple chronic conditions may mean that you have several doctors. Landmark can be a single source that considers your whole health and helps facilitate communication to everyone involved. We can also make recommendations to your health plan for additional services and care that you may require, including physical therapy, home health nurses, walkers and more.

Receive urgent diagnoses and (non-COVID-19) treatments at home, including fluids, medications, prescriptions, labs and X-rays. No appointment is necessary. You can avoid the drive to urgent care or the hospital, and avoid the wait, the germs and the bills.

After coming home from the hospital or skilled nursing facility, many patients are at risk of being readmitted within a few weeks. Landmark providers meet you at home after a discharge, to review discharge instructions and medications, and help you coordinate follow-up appointments. This can help you avoid hospital readmissions.

Care That Works

Landmark patients have a 25% reduction in hospitals admissions,
emergency room visits and skilled nursing facility days.
Our urgent and routine visits allow you to remain in the comfort of your own home.
We have made more than one million house calls nationally. Let us care for you too.

Looking for specific answers? Get in touch with us.

Whether your question is about how our program works, eligibility, a job inquiry, or interested in partnering with us, we're here to answer your questions.

Contact Us

We're here for you 24/7.

Landmark's top priority is the health, well-being and safety of our patients, employees and the communities we serve. We're committed to caring for you in the safety of your own home, especially in these unprecedented times.

Landmark's Response to Coronavirus